Proven outcomes across channels and industries.
| Client | Scope | Outcome |
|---|---|---|
| Global D2C | Chat + Email (60 FTE) | 48% faster FRT, 95% CSAT |
| Fintech | Voice + Trust & Safety (40 FTE) | 35% lower AHT, 30% fewer chargebacks |
| SaaS | Tier 2 Technical (25 FTE) | +18 NPS, +12% retention |