Healthcare Customer Support Services

Telepresent provides HIPAA-compliant healthcare customer support services to give you the 24-hour customer service you need.

Always-On Pateint Support:

Offer round-the-clock assistance for patient inquiries, appointment scheduling, and emergencies.

Always-On Pateint Support:

Offer round-the-clock assistance for patient inquiries, appointment scheduling, and emergencies.

Always-On Pateint Support:

Offer round-the-clock assistance for patient inquiries, appointment scheduling, and emergencies.

Lower Operational Costs

We offer flexible pricing, enabling you to pay only for the support your patients need.

Lower Operational Costs

We offer flexible pricing, enabling you to pay only for the support your patients need.

Lower Operational Costs

We offer flexible pricing, enabling you to pay only for the support your patients need.

Agents with Medical Expertise

Provide customers with knowledgeable agents capable of answering medical queries and guiding patients.

Agents with Medical Expertise

Provide customers with knowledgeable agents capable of answering medical queries and guiding patients.

Agents with Medical Expertise

Provide customers with knowledgeable agents capable of answering medical queries and guiding patients.

HIPAA Compliance

Ensure data privacy and security by adhering to healthcare regulations and best practices.

HIPAA Compliance

Ensure data privacy and security by adhering to healthcare regulations and best practices.

HIPAA Compliance

Ensure data privacy and security by adhering to healthcare regulations and best practices.

FEATURES

FEATURES

FEATURES

FEATURES

Powerful Features Tailored to You

Outsource your healthcare support with us to improve patient experiences and operational efficiency!

Claims Assistance

Assist with processing and understanding insurance claims.

Claims Assistance

Assist with processing and understanding insurance claims.

Claims Assistance

Assist with processing and understanding insurance claims.

Claims Assistance

Assist with processing and understanding insurance claims.

Omnichannel Support

Provide support through email, phone, chat, and social media without setting up individual processes.

Omnichannel Support

Provide support through email, phone, chat, and social media without setting up individual processes.

Omnichannel Support

Provide support through email, phone, chat, and social media without setting up individual processes.

Omnichannel Support

Provide support through email, phone, chat, and social media without setting up individual processes.

Multilingual Support

Cater to a global customer base with multilingual agents.

Multilingual Support

Cater to a global customer base with multilingual agents.

Multilingual Support

Cater to a global customer base with multilingual agents.

Multilingual Support

Cater to a global customer base with multilingual agents.

Top 1% Agents

We provide highly trained agents skilled in customer service.

Top 1% Agents

We provide highly trained agents skilled in customer service.

Top 1% Agents

We provide highly trained agents skilled in customer service.

Top 1% Agents

We provide highly trained agents skilled in customer service.

Specialized Knowledge

Leverage the experience of teams that have worked with various industries and understand best practices.

Specialized Knowledge

Leverage the experience of teams that have worked with various industries and understand best practices.

Specialized Knowledge

Leverage the experience of teams that have worked with various industries and understand best practices.

Specialized Knowledge

Leverage the experience of teams that have worked with various industries and understand best practices.

State-of-the-Art Technology

Advanced reporting and analytics to improve customer service strategies.

State-of-the-Art Technology

Advanced reporting and analytics to improve customer service strategies.

State-of-the-Art Technology

Advanced reporting and analytics to improve customer service strategies.

State-of-the-Art Technology

Advanced reporting and analytics to improve customer service strategies.

7 Day Free Trial

Try our call center service for free for 7 days. No credit cards are required and no commitments.

7 Day Free Trial

Try our call center service for free for 7 days. No credit cards are required and no commitments.

7 Day Free Trial

Try our call center service for free for 7 days. No credit cards are required and no commitments.

7 Day Free Trial

Try our call center service for free for 7 days. No credit cards are required and no commitments.